Shipping & Delivery Policy
Last updated: January 2026
Standard Delivery
5-7 business days
FREE on orders above ₹499
Express Delivery
2-3 business days
₹99 additional charge
Delivery Areas
We currently deliver to all major cities and towns across India. Delivery is available to the following regions:
- Metro Cities: Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad - 3-5 days
- Tier 2 Cities: Kochi, Pune, Jaipur, Lucknow, etc. - 5-7 days
- Other Areas: 7-10 business days
Order Processing
- Orders placed before 2 PM are processed the same day
- Orders placed after 2 PM or on weekends/holidays are processed the next business day
- You will receive a tracking link via email/SMS once your order is shipped
Shipping Charges
| Order Value | Standard Shipping | Express Shipping |
|---|---|---|
| Below ₹499 | ₹49 | ₹149 |
| ₹499 and above | FREE | ₹99 |
Order Tracking
Once your order is shipped, you will receive:
- SMS notification with tracking details
- Email with tracking link
- Real-time updates in your account dashboard
Delivery Attempt Policy
- Our delivery partner will make up to 3 delivery attempts
- If all attempts fail, the order will be returned to our warehouse
- Refunds for returned orders are processed within 7-10 business days
Contact Us
For shipping-related queries, contact us at:
- Email: shipping@tesh.in
- Phone: +91 98765 43210 (Mon-Sat, 10am-7pm)
